This policy was last updated on July 14, 2009.

This website is operated by trivelli.net.

At trivelli.net, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.

As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

If you have any questions about this policy, please contact us at info@trivelli.net; contact us by postal mail at, ATTN: Privacy Master, 2051 E. Foothill Blvd, Pasadena, CA 91107; or call  toll free 877.289.9903.

What Information Do We Collect?
We collect various types of information depending upon how you use our site.

•When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date).

•Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data-is to provide you with a smooth, efficient, customized buying experience and to let you know about offers that may be of interest to you.

•When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.

•We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.

•We may acquire customer lists from other parties so that we may invite new people to visit trivelli.net. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.


What Are Cookies and Do We Use Them?

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At trivelli.net, we use session cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away.

Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At trivelli.net, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.

We also use cookies to look at how groups, rather than individuals, use our website.On the web, cookies help us develop a understanding so that we can continue to improve the arrangement, product offerings, and merchandise placement you see at trivelli.net.


How Do We Use Your Information?

We may use your information in a number of ways, including the following:

•In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.

•To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.

•For marketing and promotional purposes. For example, we send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you offers for discounts or free services on our site or in our stores.


Do We Share Your Information?
We also share the information with third parties, including responsible companies with which we have a relationship. For example:

•When you make a purchase, we may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct buying and credit card authorization.

•Like other companies, trivelli.net may use third party advertising companies to serve ads (e.g., banners or links) on its behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is anonymous.

In most of the above situations, these third parties will receive your information because you will be visiting their websites or using their links and, in doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.

trivelli.net also may share your personal information with outside companies that perform services for macys.com. For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute an email offering. In those situations, the outside party is performing work for trivelli.net, and trivelli.net includes language in its contracts stating that your information is to be used only to provide the services requested by trivelli.net.

Additionally, trivelli.net may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.

Finally, in the event that some or all of the business assets of trivelli.net are sold or transferred, we generally would transfer the corresponding information about our customers.

What Choices Do You Have Regarding the Use of Your Information?

We provide you with a number of choices regarding our handling of your personal information.


Email

Once you have submitted your email in our contact form, it will be used for contact purposes. We may periodically email a newsletter about an upcoming collection or sale.

If you prefer to opt-out, you may contact trivelli.net by phone at 888-529-2254 or by mail at MCCS Customer Service, ATTN: Privacy Master, 2051 E. Foothill Blvd, Pasadena, CA 91107; or call toll free 877.289.9903 to notify us of your request. Again, please allow us 10 business days from when the request was received to process your removal.

Direct Mail and Phone

If you wish to be removed from the list of customers that receive direct mail or calls, please either:

•        Write to: Privacy Master, 2051 E. Foothill Blvd, Pasadena, CA 91107. or call toll free 877.289.9903

•If you choose to write to us, please include your name, address and credit card account number (if you have one), and state one of the following:

•"NO MAIL OFFERS" (if you don't want to receive offers by mail);

•"NO PHONE OFFERS" (if you don't want to receive offers by phone); or

•"NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

Because customer lists often are prepared well in advance of an offering (sometimes 3-4 months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Third Party Sharing

We not disclose your personal information to unrelated third parties for marketing purposes.

Is My Information Secure?

trivelli.net has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect online . For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to trivelli.net. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.

Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.


Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information Trivelli and trivelli.net share with corporate affiliates. That notice will identify the categories of information shared and will include a list of the affiliates with which it is shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: ATTN: Privacy Master, 2051 E. Foothill Blvd, Pasadena, CA 91107. In your request, please specify that you want a "Your Trivelli’s California Privacy Rights Notice." Please allow 30 days for a response.

Thank you for visiting Trivelli. If you have any questions or comments about this policy, please email us or call us toll free 877.289.9903.

Privacy Policy

2051 E. Foothill Blvd • Pasadena, CA 91107

T 626.356.9452 • F 626.356.9869 • info@trivelli.net

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